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Alberta Collection Agency
No matter which collection agency you choose, make sure they are licensed in the Province of Alberta. In Alberta or AB it doesn't matter if it is a consumer or commercial debt. In order for a 3rd party to collect your debt in AB they must be a lawyer or a licensed collection agency in Alberta under the Alberta Fair Trading Act. There are no exceptions.
Numerous collection agencies will claim they can legally collect commercial debt in Alberta when in reality they are just praying they don't get caught. When they do get caught you the client may face possible liabilities for the illegal actions of your collection agency.
Using a collection agency in Alberta that isn't licensed is playing roulette with your reputation and there are numerous pitfalls such as:
It is illegal for an Alberta collection agency to carry on business using any name other than the name under which it holds an Alberta collection agency license. A collector employed by a collection agency who claims to be calling from somewhere other than a collection agency is breaking the law. This includes a collector calling under the guise of a law firm, a creditor or some government agency.
In the Province of Alberta collector cannot make more than three unsolicited telephone contacts with a debtor on behalf of the same creditor in a 7 day period. A telephone contact is defined as a telephone call from a collector, an automated telephone call, or a voice mail message.
In Alberta a collector is only permitted to contact a debtor's employer for the sole purpose of confirming the debtor's employment status, title and business address as part of preparing a legal action.
There are other mine fields but the 3 above are probably the easiest ways to generate a complaint. Using an Alberta collection agency that isn't licensed is playing roulette. Sooner or later the agency generates a complaint or query and you are no longer dealing with a debtor but a Large Government regulatory body who wants to know why you have an agency that isn't licensed, collecting debt in Alberta.
When it comes to commercial collections in Alberta, PCR has the tools, licensing and collection professionals to turn your receivables into fast bankable dollars. Make PCR your Alberta collection agency.
