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International American Collectors Association



PCR is a member of the International ACA or the International American Collectors Association. Collection agency membership in ACA is a sign an agency is serious about training their collectors. ACA International is an Association of Credit and Collection Professionals. There are many benefits when a collection agency is a member of the ACA.

While most people in Canada have never heard of the ACA, it has been an icon in the credit and collection industry since 1939. Today, ACA members include third-party collection agencies, law firms, asset buying companies, creditors and vendor affiliates, representing more than 230,000 industry employees. There are several reasons for the success of ACA.

ACA has established ethical standards and produces a wide variety of products, services and credit and collection publications. The International ACA also links the credit and collection industry to businesses, policymakers and consumers around the globe.

Knowledge Based Credit and Debt Collection



Perhaps the biggest advantage of ACA is their comprehensive, knowledge-based resources for success in the credit and collection industry. Training courses, information publications and their information resources can be essential tools for advancing staff knowledge. Laws, regulations, collection techniques and technology are constantly evolving and covered by the ACA.

It should also be noted that ACA has many insurance and licensing services specifically for collection agencies. In addition they hold regular seminars and conferences for the credit and collection industries.

The latest credit and collection news is a standard feature with ACA. They provide a daily stream of new developments in credit and debt collection. This also includes informative news on different market segments that affect credit and debt collection.

Is your Collection Agency a member of the ACA?



When looking for a collection agency for the first time, or replacing your present agency, being a member of the ACA is a real good sign. It shows the agency is proactive in training and providing their people with the evolving collection tools.

PCR is an ACA member and we highly recommend the ACA. For more information take a look at the website for the ACA .
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